What Our FAQ Covers and How to Use It
We've organized this page around the real questions that come up after you open an account — not a generic list of casino buzzwords. Each answer walks through an actual step or process: how a PayPal deposit moves from your wallet to your account balance, what triggers the identity verification step before a withdrawal, how the Play+ prepaid card loads, and which
device paths work smoothly on mobile. If you're in Atlantic City and want to confirm your state's eligibility before putting money in, that answer is here too. Our support team sees the same questions week after week, so these answers reflect what works right now. If something's changed on your end or you're hitting an edge case, live chat is available from
your account dashboard. Start with the section that matches your situation, and if the answer raises a follow-up, use the chat link at the bottom of any page.
- PayPal
- Venmo
- Play+